Privacy Policy

Welcome to NuGeneLabs!

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

 

1. Information We Collect

  • Personal Information: Name, email address, shipping address, billing address, phone number, payment information.

  • Account Information: Login credentials (if you create an account).

  • Purchase Information: Details of products purchased.

  • Website Usage Information: IP address, browser type, device information, pages visited, and time spent.

  • Voluntary Health Data (Optional): If you choose to participate in personalized supplement services, you may upload certain health-related information.

 

2. How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you about your purchases, account, and promotional offers.

  • To personalize your shopping experience.

  • To improve our website and services.

  • If applicable, to provide personalized wellness recommendations (based on your voluntary uploads).

  • To comply with legal obligations.

 

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

  • Payment processors (e.g., Shopify Payments, PayPal) to process your transactions securely.

  • Shipping partners to deliver your orders.

  • Service providers who help operate our business (subject to confidentiality agreements).

  • As required by law or to protect our rights.

 

4. Data Security

We implement reasonable security measures to protect your information, including encryption and access controls.
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights

You may:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

 

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze site traffic, and provide personalized offers.
You can control cookie settings through your browser preferences.

 

7. Children's Privacy

Our website is not directed to individuals under 18.
We do not knowingly collect personal information from children.

 

8. International Users

If you are accessing our site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

 

10. Contact Information

If you have questions about air Privacy Policy, please contact us at:
📧 support@nugenelabs.com